Terms and Conditions

Last updated: November 15, 2026

1. About the Website

CarSale Hub is an online marketplace that allows users to browse used-car listings, search vehicles by criteria such as brand, city and budget, contact sellers, post vehicles for sale, purchase car-posting packages, and discover car dealers.

The website provides a platform for connecting buyers, sellers and dealers. Unless expressly stated otherwise, CarSale Hub is not the owner, seller, buyer, manufacturer or agent of any vehicle listed on the website.

2. Eligibility

You must be legally capable of entering into a binding agreement under the laws applicable to you in order to use the website or purchase any package or paid service.

If you use the website on behalf of a business, dealer or other organization, you confirm that you have authority to accept these Terms and Conditions on its behalf.

3. Car Posting Packages

CarSale Hub may offer paid packages that provide users, sellers or dealers with an allowance to post vehicles for sale on the marketplace.

Each package may contain a specific number of vehicle-posting allowances, validity period, expiry date and other features. The package details, price, posting allowance and validity displayed to the customer before payment form part of the purchase terms.

Customers should purchase a car-posting package only when they have a genuine need and intention to use the package for posting one or more vehicles.

By purchasing a package, the customer acknowledges that the package is a paid service intended for posting vehicles on the marketplace and that the customer is responsible for determining whether the package is suitable for their needs before completing payment.

4. Package Purchase and No-Refund Policy

All purchases of car-posting packages are considered final once payment has been successfully completed.

Car-posting package purchases are non-refundable. Customers should carefully review the package price, number of available postings, features, validity period and expiry date before making payment.

No refund will be provided merely because a customer:

• Changes their mind after purchasing the package.
• No longer wants to sell a vehicle.
• Does not have a vehicle ready to post.
• No longer needs the package.
• Purchases more posting capacity than they require.
• Does not use all available posting allowances.
• Does not receive enquiries or buyers.
• Chooses not to use the purchased package.

The customer is responsible for determining their requirement before purchasing a package.

Except where a refund is expressly required by applicable law, CarSale Hub will not provide refunds, cancellations, exchanges, monetary credits or cash conversion for purchased car-posting packages.

5. Package Validity and Expiry

Every car-posting package is valid only for the period specified at the time of purchase.

The applicable validity period and expiry date will be displayed or communicated to the customer before or at the time of purchase.

Customers are solely responsible for using their purchased posting allowance before the package expiry date.

Any unused posting allowance remaining after the expiry date will automatically expire.

Unused posting allowances have no cash value and cannot be exchanged for money, transferred to another user, converted into cash, or carried forward to a future package.

6. No Extension After Package Expiry

No extension will be provided after a car-posting package has expired.

This applies whether the package was completely unused or partially used.

No extension will be provided because a customer:

• Forgot to use the package.
• Did not have a vehicle ready for posting.
• Changed their mind about selling the vehicle.
• No longer needs the package.
• Was unable to post the vehicle before expiry.
• Did not receive sufficient enquiries or buyers.
• Partially used the available posting allowance.
• Failed to use the available posting allowance before expiry.

Once the package expiry date has passed, all remaining unused posting allowances are forfeited and no refund, replacement, rollover, credit or extension will be provided, except where required by applicable law.

7. Package Purchase Confirmation

Before completing a purchase, customers are responsible for checking the package name, price, number of available vehicle postings, validity period and expiry date.

By completing payment, the customer confirms that they have reviewed and accepted the applicable package terms and understand that the package is intended for posting vehicles on the marketplace.

8. Vehicle Listings

Vehicle listings may be submitted by private sellers, dealers or other authorized users. Sellers are responsible for ensuring that all information provided in a listing is accurate, complete and current.

Listings may include information such as:

• Vehicle make and model
• Vehicle location
• Asking price
• Vehicle condition
• Images and descriptions
• Registration or other vehicle information
• Seller or dealer contact information

We may remove, reject, suspend or modify listings that violate these Terms, applicable law, or our website policies.

9. Accuracy of Vehicle Information

Sellers are solely responsible for the accuracy of information submitted in their vehicle listings.

While CarSale Hub may use reasonable measures to maintain the quality and integrity of the marketplace, we do not guarantee that every listing or piece of information published on the website is accurate, complete, authentic, current or error-free.

Buyers should independently verify the vehicle's condition, ownership, registration, insurance, service history, accident history, financing, legal status and other relevant information before purchasing a vehicle.

10. Buyer Responsibilities

Buyers are responsible for conducting appropriate due diligence before entering into a transaction.

We strongly recommend that buyers inspect the vehicle, verify its documents and ownership, confirm the seller's identity, and use appropriate professional or legal assistance where necessary.

11. Seller Responsibilities

Sellers must provide truthful and lawful information about vehicles listed on the website.

Sellers must not upload misleading information, fraudulent documents, stolen vehicle information, unlawful content or content that infringes another person's rights.

12. Direct Communication

The website may allow buyers and sellers to communicate directly. Communications and transactions between users are their responsibility.

CarSale Hub does not guarantee that a buyer or seller will respond to an enquiry, complete a transaction, or perform any particular obligation.

13. Transactions Between Users

Any sale, purchase, payment, deposit, delivery or other transaction relating to a vehicle is between the relevant parties unless CarSale Hub expressly states otherwise.

We are not responsible for payment disputes, vehicle defects, misrepresentation, ownership disputes, failure to deliver a vehicle, failure to make payment, or other disputes arising between users.

14. Dealer Listings and Promotions

Dealers may have access to additional listing or promotional features. Certain dealers or listings may receive homepage or other promotional placement according to the services available on the website.

Promotional placement does not necessarily constitute an endorsement, guarantee or certification of a dealer or vehicle.

15. Prohibited Activities

You must not use the website to:

• Publish false, misleading or fraudulent vehicle information.
• List stolen, illegal or unlawfully obtained vehicles.
• Impersonate another person or business.
• Collect or misuse another user's personal information.
• Upload malicious software or harmful code.
• Attempt to gain unauthorized access to the website or database.
• Use automated systems to abuse or overload the website.
• Harass, threaten or deceive other users.
• Use the website for any unlawful purpose.

16. User Content

You are responsible for content you submit to the website, including vehicle descriptions, photographs, contact details and other listing information.

By submitting content, you confirm that you have the necessary rights to submit and display that content and that it does not violate applicable law or another person's rights.

17. Intellectual Property

Unless otherwise stated, the website design, branding, text, graphics, software and other original website materials belong to CarSale Hub or its respective licensors.

You may not copy, reproduce, modify, distribute or commercially exploit website materials without appropriate authorization.

18. Website Availability

We aim to keep the website available and functioning properly, but we do not guarantee uninterrupted, secure or error-free operation.

The website may occasionally be unavailable because of maintenance, technical problems, hosting issues, updates or circumstances beyond our reasonable control.

19. Third-Party Services and Links

The website may contain links, integrations or services provided by third parties. We are not responsible for the content, availability, security or privacy practices of third-party websites or services.

20. Disclaimer

To the extent permitted by applicable law, the website and its information are provided on an "as is" and "as available" basis.

We do not guarantee the condition, quality, legality, ownership, authenticity, safety or suitability of any vehicle or seller listed through the website.

21. Limitation of Liability

To the maximum extent permitted by applicable law, CarSale Hub and its owners, employees, contractors and service providers will not be responsible for indirect, incidental, special or consequential losses arising from your use of the website or from transactions between users.

22. Suspension or Termination

We may suspend, restrict or terminate access to the website or remove listings where we reasonably believe that a user has violated these Terms, applicable law, or the safety and integrity of the platform.

Suspension or termination of an account does not automatically create any right to a refund for previously purchased packages, except where a refund is required by applicable law.

23. Changes to These Terms

We may update these Terms and Conditions from time to time. Updated terms will be posted on this page with a revised "Last updated" date.

24. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with applicable law, subject to any mandatory rights provided to consumers under applicable law.

25. Contact

If you have questions regarding these Terms and Conditions, please contact the website administrator using the contact details provided on the website.